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Google Bard’s first costly error shows AI chatbots aren’t yet ready for prime time



It hasn’t been a great week for Google. Not only did the company’s mistake-laden ‘Live from Paris’ event fail to live up to expectations, its highly anticipated new AI chatbot tool, Bard, has made a factual error in a demo video (opens in new tab) that was intended to show off the software’s impressive capabilities. 

The blunder – which sent Google’s market value tumbling by $100 billion (opens in new tab) – saw Bard incorrectly respond to a user who asked: “What new discoveries from the James Webb Space Telescope can I tell my 9 year old about?” In the clip, the chatbot answers with a series of bullet points, including one that reads: “JWST took the very first pictures of a planet outside of our own solar system.” 

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